Last Updated: 15-04-2025
1. Introduction
Loyal Agro Foods (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.loyalagrofoods.com] (the “Site”) or purchase our products. By using the Site, you consent to the practices described herein.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Contact details (name, email, phone number, shipping/billing address)
- Payment information (credit/debit card details via secure third-party processors)
- Account credentials (if you create a user profile)
Non-Personal Information
- Browser type, IP address, and device identifiers
- Cookies and usage data (pages visited, time spent on Site)
- Demographic data (aggregated for analytics)
How We Collect It
- Directly from you (e.g., order forms, newsletter sign-ups)
- Automatically via cookies and tracking technologies
- From third parties (e.g., payment gateways, analytics providers)
3. How We Use Your Information
We use your data to:
- Process orders and deliver products
- Communicate about your account or transactions
- Improve our Site and services (e.g., analytics, troubleshooting)
- Send marketing emails (with your consent; opt-out anytime)
- Comply with legal obligations (e.g., tax, export regulations)
4. Data Sharing & Disclosure
We may share information with:
- Service Providers: Payment processors, shipping carriers, IT support
- Legal Authorities: If required by law (e.g., court orders)
- Business Transfers: In case of mergers or acquisitions
We never sell your personal data to third parties.
5. Cookies & Tracking Technologies
What Are Cookies?
Cookies are small text files stored on your device to enhance Site functionality.
Types We Use
- Essential Cookies: Necessary for Site operation (e.g., shopping cart)
- Analytics Cookies: Track usage via tools like Google Analytics
- Marketing Cookies: Personalize ads (e.g., Facebook Pixel)
Managing Cookies
Adjust your browser settings to block cookies, but note this may limit Site features.
6. Data Security
We implement industry-standard measures to protect your data, including:
- SSL encryption for transactions
- Secure servers with restricted access
- Regular security audits
However, no online transmission is 100% secure. Use the Site at your own risk.
7. Your Rights
Depending on your location, you may:
- Access, correct, or delete your personal data
- Withdraw consent for marketing communications
- Request data portability
- Lodge complaints with regulatory authorities
To exercise these rights, contact us at [info@loyalagrofoods.com].
8. International Data Transfers
For international orders, data may be transferred to/processed in other countries with adequate privacy laws.
9. Policy Updates
We may update this policy periodically. Changes will be posted here with a revised “Last Updated” date.
10. Contact Us
For privacy-related questions: info@loyalagrofoods.com